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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All BiKZ products

The group "New Technologies" offers for review the products of the plant BiKZ: steam and hot water boilers, modular boiler installations, boiler cell modules, draft machines, water treatment equipment, valves, fuel oil treatment equipment, burners, furnaces, air collectors, air heaters, economizers
  • Steam boilers (coal) BiKZ
    Steam boilers (coal)
    E, DSE, DQVr, KE, etc.
  • Steam boilers (anthracite) BiKZ
    Steam boilers (anthracite)
    DKVr, KE, etc.
  • Steam boilers (wood) BiKZ
    Steam boilers (wood)
    DKVr, KE, etc.
  • Steam boilers (gas, liquid) BiKZ
    Steam boilers (gas, liquid)
    CPN, CODE, DSE, DE, KE, etc.
  • Steam boilers (peat) BiKZ
    Steam boilers (peat)
    DKVr et al .
  • Hot water boilers (coal) BiKZ
    Hot water boilers (coal)
    Hephaestus,Titan,KVh,KV,KEV,KV-R, etc.
  • Hot water boilers (gas, liquid) BiKZ
    Hot water boilers (gas, liquid)
    FOX,KVE,KV,DEV,KV-GM,PTVM, etc.
  • Hot water boilers (wood) BiKZ
    Hot water boilers (wood)
    Hephaestus, KEV, et al.
  • Boiler installations BiKZ
    Boiler installations
    with boilers E, DSE, Hephaestus, KV, etc.
  • Boiler cell modules BiKZ
    Boiler cell modules
    manual, with TSHPM, SHP, TLPH, etc.
  • Traction machines BiKZ
    Traction machines
    fans, smoke pumps, etc.
  • Water treatment BiKZ
    Water treatment
    filters, heaters, etc.
  • Fittings for boilers BiKZ
    Fittings for boilers
    E, DSE, DQVr, KE, CODE, DE, etc.
  • Safety valves BiKZ
    Safety valves
    Dy25, Dy32, Dy40, Dy50, etc.
  • Fuel oil preparation equipment BiKZ
    Fuel oil preparation equipment
    FM, BMP, PM, etc.
  • Gas and oil burners BiKZ
    Gas and oil burners
    HMG, GM, GMP, GMr, etc.
  • Furnaces BiKZ
    Furnaces
    TR, TSHPM, RPK, TDO, TL, TLPH, etc.
  • Air collectors BiKZ
    Air collectors
    V=2.7, V=3.2, V=5.0, V=8.0, etc.
  • Air heaters BiKZ
    Air heaters
    VP-O-xx, VP-O-xxx, etc.
  • Economizers BiKZ
    Economizers
    EPS, BVES, ETS, etc.
  • Fuel feeders BiKZ
    Fuel feeders
    TPL-400, TPL-600, etc.
  • Cyclones, ash traps BiKZ
    Cyclones, ash traps
    CB-16,20,25,30,42,49,56, ZU-1,2, etc.
  • Coal feed conveyors BiKZ
    Coal feed conveyors
    TS-2-28, TS-2-30, etc.
  • Steel smoke pipes BiKZ
    Steel smoke pipes
    TD, TDS, etc.

NEW TECHNOLOGIES GROUP

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